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Shipping and Return Policy for PrimeHealth Online

 

 

 

 

Last updated: 09/15/2023

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**1. Shipping**

- **General Information**: All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

- **Delivery Location**: Items offered on our website are only available for delivery to addresses in [specific countries/regions]. Any shipments outside of [specific countries/regions] are not available at this time.

- **Delivery Time**: An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

- **Shipping Costs**: Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page.

- **Damaged Items in Transport**: If there is any damage to the packaging on delivery, contact us immediately at .+1-703-840-0610.

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**2. Returns and Refunds**

- **General**: If you are not completely satisfied with your purchase, you can return the product to us and get a full refund or exchange the product for another one, be it similar or not.

- **Returns**: You have 15 calendar days to return an item from the date you received it. To be eligible for a return:
  - Your item must be unused and in the same condition that you received it.
  - Your item must be in the original packaging.
  - Your item needs to have the receipt or proof of purchase.

- **Refunds**: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

- **Shipping for Returns**: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**3. Contact Us**

If you have any questions about our Shipping and Return Policy, please contact us at +1-703-840-0610.

 

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